Contact Us
Have a question about your pet's new bed, need help with an order, or looking for guidance on choosing the right toy or grooming tool? We are here to help.
contact@pawsometech.shop
Phone
+44 7446 315927
Support hours
Monday–Friday, 9:00 AM–5:00 PM GMT/BST, as applicable. We aim to respond within 1–2 business days.
Our address
PawSomeTech
693-695, Worcester Park
Sutton, SM3 9DL
United Kingdom
PawSomeTech is an online-only store. This address is not a public storefront, showroom, customer collection point, warehouse collection point, or automatic return address. Please contact us before sending any items to this address.
What we can help with
- Product information, specifications, and general suitability guidance for your pet.
- Order status, tracking, and delivery updates.
- Returns, refunds, and withdrawal requests.
- Damaged, defective, incomplete, or incorrect items.
- Product-use, care, and maintenance guidance.
Before you contact us
- Check your order confirmation for tracking and delivery updates.
- Check the product page for dimensions, materials, and intended use.
- Review the Shipping Policy and Return & Refund Policy.
- Include your order number for existing orders.
Important note
Our business address is not a customer collection point, storefront, or automatic return destination. Please contact us first before sending any packages or returns.