Contact information

Welcome to PawSomeTech. We are an online-only pet supplies store based in the United Kingdom. This page provides all the information you need to reach us for product questions, order support, delivery updates, returns, refunds, and general assistance.

Business Information

Business Name: PawSomeTech

Business Address: 693-695, Worcester Park, Sutton, SM3 9DL, United Kingdom

Business Phone: +44 7446 315927

Business Email: contact@pawsometech.shop

Website: https://pawsometech.shop/

Store Type: Online-only retailer

Customer Service Email: contact@pawsometech.shop

Customer Service Phone: +44 7446 315927

Support Hours: Monday–Friday, 9:00 AM–5:00 PM GMT/BST

Response Time: 1–2 business days

Contact Methods

Email

contact@pawsometech.shop

We aim to respond to all email enquiries within 1–2 business days.

Phone

+44 7446 315927

Our phone lines are open Monday–Friday, 9:00 AM–5:00 PM GMT/BST.

Post

PawSomeTech
693-695, Worcester Park
Sutton, SM3 9DL
United Kingdom

Important: PawSomeTech is an online-only store. This address is not a public storefront, showroom, customer collection point, warehouse collection point, or automatic return address.

Please contact us before sending any items to this address. Do not send returns, exchanges, damaged products, packages, or other items to this address unless our support team provides written instructions confirming that it is the correct destination for your order.

What We Can Help With

  • Product information, specifications, dimensions, materials, and general suitability guidance for your pet.
  • Order status, tracking, and delivery updates.
  • Returns, refunds, and withdrawal requests.
  • Damaged, defective, incomplete, or incorrect products.
  • Product care, cleaning, and maintenance guidance.
  • Payment support, billing questions, and refunds.

Before You Contact Us

To help us assist you more quickly:

  • Check your order confirmation for tracking and delivery updates.
  • Review the product page for dimensions, materials, and intended use.
  • Read our policies at the bottom of this page.
  • Have your order number ready for existing orders.

Our Policies

For detailed information about orders, shipping, returns, privacy, and terms of service, please review the following policies available in our footer:

Our Commitment

At PawSomeTech, we are committed to providing clear, helpful, and responsive customer support. Whether you have a question about a product, need help with an order, or want advice on the best bed or toy for your pet, we are here to help.

Footer Contact Block

For a compact footer contact column, use:

📞 +44 7446 315927
✉️ contact@pawsometech.shop
🕘 Mon–Fri: 9 AM–5 PM
💬 Reply in 1–2 days